Privacy Policy
BrightBridge Tutoring respects your privacy. This policy explains how we handle personal information collected through our website enquiry form and direct communications.
What information we collect
Depending on what you choose to provide, we may collect:
- parent or guardian name, email address and phone number;
- student first name, year level and subject;
- preferred lesson days and times;
- information about the areas in which the student would like help;
- how you heard about BrightBridge Tutoring; and
- any additional information you provide in the enquiry form, by email or by phone.
Why we collect this information
We use this information to:
- respond to your enquiry;
- form or identify a suitable small-group class for your child;
- contact you with class, tutor and payment details; and
- administer tutoring services and communicate with parents or guardians.
How your information is submitted and stored
Website enquiry submissions are processed through Web3Forms so they can be delivered to our email inbox. Enquiries and related correspondence may then be stored in our email account. We do not operate customer accounts or a publicly accessible database of enquiry information.
Who may access your information
Access is limited to people involved in operating BrightBridge Tutoring. Where reasonably necessary, relevant information such as a student's year level, subject and availability may be shared with the tutor assigned to the student's class.
Web3Forms processes website form submissions for the purpose of delivering them to us. We do not sell personal information or share it with third parties for their own marketing purposes.
Accessing, correcting or deleting your information
If you would like to request access to, correction of, or deletion of personal information we hold about you or your child, please contact us using the email below.